Technical Support
Report an issue with our software, your Stratotek-supplied hardware, or any other technical issues related to one of our StatusBoard products by submitting a help ticket at the link below, or by contacting us directly via our contact page.
Development Requests
If your airframe is currently unsupported by our software and you would be interested in doing business with us, please let us know! Submit a development request ticket below, and it will be stacked against other requests. The more requests for the same airframe from different locations, the higher the priority, so be sure to tell other commands, FBOs, or contract maintenance facilities in your circle of operations about us!
Custom Installation Requests
Does your facility have special requirements that would require custom fabrication? Let’s talk it out. Contact us, and we can schedule a meeting to discuss options.
Special requirements may include:
Buildings under contract maintenance with modification restrictions.
Fuel vapor areas requiring intrinsically-safe electrical equipment.
Hangars with limited wall space, unusual layouts, or multiple aircraft per floor.
Especially chaotic environments like PDM or D-checks requiring additional units.
Share Your Ideas
Is there functionality we could add to our software that you would find especially useful? Send us an email to tell us about your ideas! We would love to hear from you.
Don’t worry, I was a Crew Chief for 13 years, and I still retain the AFSC and stay current on all my training and special certifications. I speak fluent Maintainer.